Privacy Policy

The following statements explain how we handle the information we collect from customers here on

Information We Collect
When you visit and view our website, place your orders, register or log in, we may collect the following information:

Your contact details such as name, email address, and, in some cases, billing address.
Your order data, including the information you provided when completing the order form, as well as your payment data when you move on to the payment phase of the order process.
The details of your visit to our website, including information that is automatically collected by our server, e.g. B. access time, type of browser and operating system, IP address, etc.
The details of our communications, including the information you provide to us when you contact our customer support team to clarify your questions, resolve problems, or give us feedback.
How we use your information

In this way we can use the information we collect from you:

To contact you, receive feedback, and improve our service. This includes the ordering process, the user experience on the website, and the quality of our customer service.
Manage transaction processing. It is important to note that your information will not be sold, exchanged, or in any way transferred to another company for any reason other than to provide the services or products you have purchased.
Sending informational emails containing information about company updates, website updates, related services or products, and information about how to process your order. For example, notifications when you’ve gone through a certain phase and moved on to the next.
All users can receive a notification from their browser every time they send a cookie file. You can also deactivate cookies via the browser settings. After that, however, some features and functions of our website may be restricted or not available. You can place orders regardless of the cookie policy you have chosen.

We only use cookies for statistical purposes such as traffic analysis, demographic data, customer activity on the website, etc. It helps us to research the market and improve the quality of the service that we offer here at We also use cookies to understand and save the settings you have for your next visits.

If you have accepted the cookies on our website and would like to delete them, you can follow the instructions below in your browser.

Google Chrome
Web browser
Fire fox does not share, sell, or otherwise transfer your personal information to third parties. However, this does not include third parties with whom we work to administer our website and to provide you with the services or products that you request online. However, this is only possible if these parties also agree never to disclose information about our customers and visitors that they receive from us.

By providing additional information, our website may contain links to websites of other companies and organizations. If you follow these links, we can offer or advise you to inform you about the use of other services and products, or we can mention them. However, we are not responsible for the content provided by third-party links. These websites have separate privacy policies, terms, and conditions. However, we do our best to protect you so that you can always report a problem with third party links if you find one, and we will do our best to help you resolve that problem.

Changes and developments
As ensuring the best ordering experience for you is one of our top priorities, we are constantly improving our website in terms of design and functionality, our services in terms of quality, and our terms of convenience and safety for all customers. As such, our policies are likely to change and improve overtime as well. Therefore, if you have any concerns about the use of your private information, we recommend that you check the Privacy Policy page from time to time to keep up to date with the latest changes.

We encourage you to be smart and take all possible protective measures so as not to fall victim to cybercrime. In particular, you shouldn’t reveal your private information when chatting with your author.

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